Help & Support
We're here to help — reach us through any channel
Business hours
Sun – Thu: 9 AM – 6 PM (Damascus time)
Frequently asked questions
How long does deposit review take?
Usually less than 24 hours on business days.
Can I buy gold without KYC?
No — identity verification is legally required for all transactions.
How do I withdraw my funds?
From the Wallet page, choose "Withdraw" and enter your account details. Processing within 24 hours.
What is the minimum investment?
The minimum purchase is 100 milligrams of gold.